DELIVERY

BEFORE YOU PLACE YOUR ORDER

How long will my order take?

As most of our items are made-to-order please be aware that it can take between 2-8 weeks for delivery.

However, we do also hold a small stock of ready-to-go items, so in some cases the items will already be made and so delivery in this case is 3-5 working days from placing order. We can confirm delivery time once an order is placed, but you are welcome to enquire delivery time before you place your order.

If you need items by a specific date, just send us a wee message before placing your order, and we'll let you know if your date is achievable.

How will my order arrive?

Your order will arrive in a plain envelope with a Sarah Brown Jewellery branded return address label. Inside the parcel your jewellery will be packaged in a cream branded jewellery box with tissue paper. If the recipient and shipping details are different to those of the person who placed the order, then we will assume that the order is a gift and we won’t put in a receipt. We can include a free personal message along with any gift, simply enter these details at checkout.

Where do you deliver?

This online store only ships to customers within the UK.

If you live out-with the UK and would like to place an international order, please visit our Etsy Shop

How much does delivery cost?

All of our jewellery is sent using Royal Mail Special Delivery as this is a trackable and fully insured service. This also means that a signature is required upon delivery and will be delivered by 1pm on day of delivery.

Orders under £500 : £7 p&p
Orders between £500 - £1000 : £8 p&p
Orders over £1000 : £10 p&p